Refund policy

Your satisfaction is important to us, and we are committed to ensuring that you love your Lyrichau apparel.

  • Exchanges: We offer exchanges within 7 days of receipt. If you'd like to exchange your item for a different size or color, please ensure it is unworn, unwashed, and in its original condition with all tags attached. Customers are responsible for the return shipping costs.

  • How to Request an Exchange:

    1. Contact our customer support team at info@lyrichau.com within 7 days of receiving your order.
    2. Provide your order number and the item you'd like to exchange.
    3. We'll provide you with further instructions and a return address.
  • Refunds: We do not offer refunds unless the item arrives damaged or defective. Please contact our customer support team within 7 days of receiving your order with your order number and photos of the damaged item to begin the refund process.