Refund policy
Your satisfaction is important to us, and we are committed to ensuring that you love your Lyrichau apparel.
-
Exchanges: We offer exchanges within 7 days of receipt. If you'd like to exchange your item for a different size or color, please ensure it is unworn, unwashed, and in its original condition with all tags attached. Customers are responsible for the return shipping costs.
-
How to Request an Exchange:
- Contact our customer support team at info@lyrichau.com within 7 days of receiving your order.
- Provide your order number and the item you'd like to exchange.
- We'll provide you with further instructions and a return address.
-
Refunds: We do not offer refunds unless the item arrives damaged or defective. Please contact our customer support team within 7 days of receiving your order with your order number and photos of the damaged item to begin the refund process.
